SALESFORCE

FREELANCE

EXPERT

NO NONSENSE. NO OVERHEAD.

JUST RESULTS.

Struggling with your CRM? You are not alone!

These are the things I hear from nearly every Salesforce customers — even the ones with internal teams or expensive partners.

Recognize these?

You don’t need another agency — you need someone who will actually fix it.

I take full ownership of your Salesforce challenges, so you get clean systems, faster delivery, and fewer headaches.

Every time I ask for something, it takes weeks to change.
We paid for Salesforce, but it still doesn’t do what we need.
Why does our implementation feel incomplete?
Salesforce was supposed to make our life easier, not harder.
We’ve got all the data, but no insight or action from it.

Internal teams get stuck. Agencies drag it out.
I stay focused, move fast, and own the outcome.

MY MISSION

Trusted Network

I’m your main point of contact — always. But when your project needs more horsepower, I bring in people I trust: the specialists I’ve worked with across multiple projects.

Like an Internal Team Member

I embed myself in your team, understand your priorities, and communicate like someone who’s on payroll — not billing you from a distance. I’m invested in your outcomes, not just the scope.

Transparency & Clarity.

I don’t hide behind process or jargon. I speak business and tech, and I’ll always tell you where we stand — so you stay in control.

Long-Term Partnership

I don’t hop between clients or disappear after go-live. I stay with you beyond delivery.
I treat every implementation like a foundation, not a finish line.
"I’m not a freelancer chasing gigs or an agency upselling hours. I lead your CRM work like an internal partner — focused, invested, and accountable. And when needed, I bring in trusted specialists I’ve worked with before to scale delivery — without adding noise."

Salesforce Expertise. Flexible Engagement.

Whether you plan a full CRM rollout, need an architecture review and development, or just someone who can clean up the mess — I offer flexible models that match your goals, budget, and internal team.

Advisory &
Architecture

For when you need a senior Salesforce mind to design a scalable setup, review your existing org, or guide your internal team.

Project-Based Implementation

From greenfield to rework: I take ownership of Salesforce delivery across Sales, Service, Experience Cloud, or custom objects.

Ongoing Support & Enhancements

Ongoing work on a retainer or fractional basis — quick fixes, small changes, and new features as your business evolves.

Integration &
Automation

Connect Salesforce with ERPs, marketing tools, or internal systems (using APIs, MuleSoft, or native options).

Proven Expertise. Certified Delivery.

Backed by years of hands-on implementation and certification.
12+

Years in CRM & PROJECT DELIVERY

I’ve spent over a decade designing, building, and refining Salesforce and integration solutions across industries like legal, pharma, foodtech, and finance. My work bridges business needs and technical execution — always with a focus on impact, not just features.
10+

Salesforce & Integration Certifications

Certified in architecture, development, and integration — including Salesforce Application & System Architect, MuleSoft Integration Architect, and multiple consultant-level certs. These reflect not just study, but real-world application.
30+

Salesforce Implem.

From greenfield rollouts to large-scale cleanups, I’ve experienced complex Salesforce projects end-to-end — including Sales Cloud, Service Cloud, Experience Cloud, and integrations with external platforms like HubSpot, Datev, and Amazon S3.

ABOUT ME

MY VALUES
I am a seasoned IT & CRM professional, who combines expertise in architecture, development and business to create a unique competence to help my clients in successful software deliveries.
I love taking systems and untangling them into something maintainable.
There’s never one right answer. I ask the uncomfortable questions others skip.
I map things out. Clarity wins.
I’m tech-agnostic. 
I use the right tool for the job.
Fast is better than perfect. But clean is better than quick hacks.
Clients don’t want options — they want choices with context.
I dig into the ‘why,’ even when the spec says what to build.
If it’s fuzzy and unclear, that’s probably where I’m needed most.

Tien Duc Nguyen

"You can't manage what you do not understand. 
Prove you need complexity before you pay for it. Coding is in the end just a complex configuration."

What’s Working Well

I don’t sell licenses or pitch long contracts. I solve Salesforce problems fast — through smart design, automation, cleanup, and strategy.

1

QUICK AUDIT CALL

We start with a short call to understand where you are and where Salesforce is falling short. No sales pitch — just clarity on what’s working, what’s not, and whether I’m the right fit.

2

DIAGNOSE & PLAN

I analyze your current setup — objects, automation, UX, data model, and more. Then I create a clear action plan based on impact, effort, and what brings the fastest value to your team.

3

CLEAN, SIMPLIFY & BUILD

Whether it’s fixing workflows, cleaning up technical debt, or building new functionality — I execute with precision. The goal: a system that’s stable, usable, and aligned with your actual process.

4

REVIEW & HANDOVER

Before wrapping up, we walk through what’s changed, document key updates, and make sure your team is equipped to move forward with confidence — no surprises or loose ends.

No Pressure. Just Clarity.

No sales pitch. No fluff. Just practical advice from someone who’s done this 30+ times.

Let's talk!

I’m happy to talk through your challanges and recommend the right next step
(541) 754-3010

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